Legal
Privacy Policy
This policy explains, in plain language, what information we collect through this website, why we collect it, how we look after it and the choices you have.
Who we are
This website, www.digicoral.com, is operated by Digi Coral, a digital marketing agency at 104, 1st Cross, Thimma Reddy Layout, Bangalore School Road, Hosa Rd, Naganathapura, Electronic City, Bengaluru, Karnataka 560100 ("Digi Coral", "we", "us"). If you have any question about this policy or your information, contact us at growth@digicoral.com or +91 99728 25756.
The short version
- We only collect personal information when you choose to contact us.
- We use it to reply to you and, if you become a client, to work with you.
- We do not sell your information or share it with anyone for their own marketing.
- This website does not use cookies, analytics tools, advertising pixels or third-party tracking scripts.
Information we collect
When you use our inquiry form
| Information | Why we need it |
|---|---|
| Name, email address and phone number | To reply to you and arrange a consultation. |
| Company name (optional) | To understand your business before we speak. |
| Service of interest and your message | To understand what you need and prepare a useful response. |
| Your consent confirmation | To record that you agreed to us using these details to respond. |
| IP address and date/time of submission | To protect the form from spam and abuse, and to troubleshoot delivery problems. |
When you email, call or message us on WhatsApp
We receive the information you choose to share, such as your name, phone number, email address and the content of your message. WhatsApp is a service operated by WhatsApp LLC (part of Meta); when you use it, WhatsApp's own privacy policy also applies.
When you simply browse the website
Like almost every website, our hosting provider's servers automatically record basic technical information in server logs, such as your IP address, browser type, the pages requested and the date and time. These logs are used for security, performance and troubleshooting. We do not use them to identify or profile visitors.
Cookies, analytics and tracking
This website does not set cookies and does not use analytics, advertising or social media tracking tools. Our fonts and images are served from our own website, so visiting a page does not send your information to font or content providers.
If we decide to add analytics or advertising tools in the future, we will update this policy before doing so and, where required, ask for your consent.
How we use your information
- To respond to your inquiry and arrange a consultation.
- To provide our services if you become a client, and to manage that relationship.
- To keep this website and our inquiry form secure and free of spam.
- To comply with legal obligations.
We will not add you to a marketing mailing list unless you separately ask or agree to join one.
How the inquiry form works
When you submit the form, your details are sent over an encrypted (HTTPS) connection to our website server. The server checks the submission for spam, then emails it to our business inbox at growth@digicoral.com. To make sure no inquiry is lost if an email fails to deliver, the server also keeps a backup copy in a private storage area that is not accessible from the web.
To limit repeated spam submissions, the server temporarily stores a scrambled (hashed) version of your IP address together with submission times. This is deleted automatically, normally within 24 hours.
Who we share information with
We share information only with service providers who help us run this website and our business, and only as needed:
- Hostinger, which hosts this website, its content delivery network and our business email. Hostinger processes data on our behalf under its own terms and privacy policy, and may do so on servers located in India or other countries.
We may also disclose information if required by law, or to protect our rights, our clients or the public. We never sell personal information.
How long we keep information
- Inquiry backup copies on our web server: up to 12 months, then deleted automatically.
- Inquiry emails and correspondence: for as long as needed to respond and, if you become a client, for the duration of our working relationship and any period required by law.
- Spam-protection records: normally deleted within 24 hours.
- Hosting server logs: kept by Hostinger for a limited period under its own retention practices.
How we protect your information
The entire website is served over HTTPS. Form submissions are validated and filtered on the server, backup copies are stored outside the public website folder, and access to our hosting account and mailbox is restricted to authorised people. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Your rights
Under India's Digital Personal Data Protection Act, 2023 and other applicable laws, you can ask us to:
- tell you what personal information we hold about you and how we use it;
- correct, complete or update your information;
- delete your information, where we no longer need it or you withdraw consent;
- stop using your information based on your consent (you can withdraw consent at any time).
To make a request or raise a concern, email growth@digicoral.com with the subject "Privacy request". We will respond within 30 days. If you are not satisfied with our response, you may be able to raise a complaint with the Data Protection Board of India.
Children
This website and our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has sent us information, please contact us and we will delete it.
Links to other websites
Our website links to other services, such as WhatsApp. We are not responsible for the privacy practices of those services, so please review their policies.
Changes to this policy
We may update this policy from time to time, for example if we change how the website works. The latest version will always be on this page with its effective date.
Contact
Digi Coral
104, 1st Cross, Thimma Reddy Layout, Bangalore School Road, Hosa Rd, Naganathapura, Electronic City, Bengaluru, Karnataka 560100
Email: growth@digicoral.com
Phone: +91 99728 25756